How to Use the Term "Want"

by Suneel
(Banglore)

I am totally confused whether or not to use the word "want" in some situations.


Like when I am speaking on the phone with my client and she says "I wanted to know mypassword". Actually, I haven't given her her password yet and she still needs it. Can she use that word as she still needs information from me?

Thank you,
Suneel

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